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6 Ways Ecommerce Sites can Benefit from AI in Digital Marketing » Figment Agency You must have experienced how ecommerce websites are continually showing the products similar to those you just checked. Well, it is also one of the uses of artificial intelligence in ecommerce. AI and machine ecommerce chatbot use cases learning algorithms can […]

11 Best e-Commerce Chatbots for 2023

Chatbots in eCommerce The Future of Customer Service? In essence, a chatbot is a computer program designed to simulate conversations with a real person. In business, chatbots are usually employed on websites or social media pages, substituting live support representatives and assisting visitors. The chatbot’s simplicity (or complexity) can vary greatly, with some acting as […]

Article: Online shopping bots for electronic commerce: the comparison of functionality and performance Journal: International Journal of Electronic Business IJEB 2007 Vol 5 No.6 pp.576 589 Abstract: Shopping bots are software applications assisting consumers with online comparison-shopping by presenting product prices from multiple e-tailers. We examined the output of nine comprehensive shopping bots through multiple searches for 40 books, 20 CDs, and 20 DVDs. The results produced by each bot were analysed to determine bot effectiveness based on accuracy, consistency, and repeatability of recommendations, using price as a key measure. It was concluded that no best shopping bot exists, most bots offer limited product information, and all often present inaccurate information about the actual product price or availability. Several recommendations for practitioners and researchers are presented. Inderscience Publishers linking academia, business and industry through research

How Chatbots Can Increase Sales Ecommerce retailers see more than 30 per cent of their traffic come from bots, as automated attacks on online retailers become more sophisticated. The problem escalated further with the release of the Xbox Series X and PS5 – 2020’s most hyped tech products. Walmart in the US blocked over 20 […]

5 Best eCommerce Chatbot Tools for Your Online Store 2023

She has over 10 years of experience in content writing and strategy. Currently, she is responsible for leading branded and editorial content strategies, partnering with SEO and Ops teams to build and nurture content. By having access to customer profiles, preferences, and past complaints, they instantly understand customers’ history with the brand. This allows them […]

Amazon Launches Generative AI Tool To Generate Listing Content

Generative Artificial Intelligence AI Harvard University Information Technology You can create new documents or scratch or use existing templates, entering a written command, which the assistant will respond to with text output. You can craft the output response by entering a content description or brief and providing details on your tone of voice and what […]

AI takes center stage in the future of contact centers

Medallia enables your agents to act at the moment, fix the mistakes and increase their chances of closing the deal. Since its dashboard is updating in real-time, your agents get alerts that shine a light on opportunities to improve customer experience. Source If you own a business in 2022, you have to strive to offer […]